Customer reviews of Moff Motors Ltd
At Moff Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Moff Motors Ltd
Based on 455 customer reviews
A "first class" customer experience / service
By Melanie J on 11 November 2019 | Verified purchase
There are a number of reasons why I rate Moff Motors as "5 stars" and a "first class" garage to buy from: - the advert contained everything I needed to know about the spec of the car I wanted to buy. - I felt very comfortable on my first phone call to Moff Motors and didn't feel pressured into buying the vehicle (no hard sales pitch). Being able to pay a 'refundable deposit' was also reassuring. - I had a car to part exchange car which I 've never done before (+ I have private plates). I was advised what I needed to bring should I purchase the car and want to drive it away the same day. - on arrival I received a warm & friendly welcome from everyone. - the car was in the showroom and was "gleaming" & the interior was immaculate and clean. Moff Motors made everything stress-free and even took care of additional things at point of sale (tax, placed my private plates on retention, made some plates for my private reg) inc great aftercare. I'm a VERY HAPPY customer-thank you Moff Motors!
Honest and genuine
By Simon W on 02 November 2019 | Verified purchase
A more honest car dealership you would be hard pressed to find. Moff motors has a 5 star reputation for good reason. It is well known locally that they would not have anything for sale on their forecourt that wasn’t 100 percent genuine and having recently bought a car from them I am more than happy to add my own 5 star rating to their many others from the personal experience I had with them.
Outstanding Customer Service
By Imran R on 24 October 2019 | Verified purchase
I drove two and half hours to purchase a Ford Mondeo Titanium from Moff Motors. It was a pleasure dealing with everyone at Moff Motors. It is a friendly and well run business. The car drives like new and was impressed with the outstanding service I received. Moff Motors called me afterwards to find out how the car is driving am a truly satisfied customer.
Used car purchase
By Ben G on 23 October 2019 | Verified purchase
Honest dealership, did not have to deal with hard selling car sales men
Moffs - a confident way to buy a car.
By Rod P on 13 October 2019 | Verified purchase
When we started we weren't sure exactly what we wanted. The Sales Manager guided us through the pro's and cons of various options until we finalised our decision which we are extremely satisfied with. We were made to feel very comfortable with the whole process - there was no flannel. We are recommending Moffs to friends and neighbours - indeed it was a neighbour who recommended Moffs!
Pleasant car buying process
By Ian B on 10 October 2019 | Verified purchase
Very helpful and friendly, a pleasure to do business with
Above and beyond
By Devron B on 05 October 2019 | Verified purchase
Excellent second hand car buying experience. Even though I was not spending a large amount I felt like a very valued customer. The sales people are not the usual stereotypical car sales person, very informal and not in the slightest bit pushy. The car was in good condition but had some small issues. All the issues with the car were fixed, even a few extra things were done that you would not expect. They went above and beyond. I can't recommend Moff's Motors enough
Great service from an honest family run business
By Rachel R on 05 October 2019 | Verified purchase
Good, honest family run business where customer focus is their priority. Being small enough that you speak to the same person each time but big enough to have a good range of vehicles to choose from. Very pleased with my 'new' used car .
Great Customer Service
By Anthony D on 02 October 2019 | Verified purchase
The Ford Focus advertised was very reasonable in price and millage for its year. It had all the additions that I wanted. The customer phone support was very helpful from Dan and so I travelled 250 mile round trip to see then purchase the car on the same day. The sales manager Kevin was very down to earth. Basically he didnt try the hard sell nor was he pushy in anyway. He just told us how it was and even through in a story here and there. All in all really friendly. I got my agreed sale price when I part ex my car with Moff Motors. When I need a used car again I will be sure to look up Moff Motors first before considering any other dealer.
Best place to buy a car
By Matthew S on 14 September 2019 | Verified purchase
Best garage I ve been to for a used car. Kevin was incredibly helpful and couldn’t be any happier with the car! I researched loads of garages before buying a car and traveled 3 hours to buy one from here. Genuine and friendly garage with affordable car that are good quality
Moff Motors Ltd
- 01963 350310
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|Monday||08:00 - 18:00|
|Tuesday||08:00 - 18:00|
|Wednesday||08:00 - 18:00|
|Thursday||08:00 - 18:00|
|Friday||08:00 - 18:00|
|Saturday||08:00 - 17:30|
NATIONAL LOCKDOWN UPDATE
OUR SHOWROOM & DISPLAY AREAS FOR VEHICLE BROWSING HAVE TO REMAIN CLOSED DURING THE NATIONAL LOCKDOWN
CLICK & COLLECT IS AVAILABLE AS WELL AS HOME DELIVERY... CALL THE SALES TEAM FOR DETAILS.
OUR WORKSHOP WILL REMAIN OPEN
OUR FORECOURT AND LICENSED SHOP WILL REMAIN OPEN.