Customer reviews of Moff Motors Ltd

By Robert W on 06 May 2017 | Verified purchase

Been looking for a Mondeo for a while, this company had a much better selection, and better prices than the big boys who didn't take me seriously. Vehicles turned out well, and offered keys at an early stage, but not overwhelmed by Kevin who realised he was more helpful in the background. Test drive offered with no pressure. No fuss when we said 'we'll come back later' which we did (by appointment this time) and encouraged to take a couple of long tests. Questions about spec answered generally well. Despite a good price the car had been further reduced, so we tried a little bit more discount which they rang back with the answer within the hour. Car ready on the third working day after - this time Dan help us on the handover, and made sure we had enough fuel for our return. Easiest and most trusting purchase I've made in years. Would send my mates there, as there is a wide range of newish Fords on site and competitive prices; they obviously watch the opposition.

By Chris B on 03 May 2017 | Verified purchase

Very straight forward and helpful - a pleasure to do business with. We were pleased to see a locally-owned business doing well; offering good service and plenty of choice with no fuss or pushy marketing.

By Nicci M on 02 May 2017 | Verified purchase

Helpful phone conversations setting up the proposed purchase as needed to travel some distance. On day of purchase test drive of a good distance was encouraged. The actual paperwork carried out was done swiftly, the monthly repayments had been previously agreed, altogether a positive experience.

By RICHARD T on 26 April 2017 | Verified purchase

We were very happy with the service and attention we received from Moff Motors on purchasing a second hand Ford C-Max in February 2017. They were friendly and attentive and everything went smoothly. We also appreciated being allowed to take the car out for a test drive on our own which gave us plenty of time under no pressure to consider our purchase.

By John V on 17 April 2017 | Verified purchase

We visited Moffs to look at low mileage secondhand Fords having heard locally and read that this was a well established firm with a good reputation. The website and advertisements suggested reasonable prices. From our experience the reputation seems to be very well deserved. We were treated very courteously and felt we were dealt with very fairly. The range of cars was not huge but there is a rapid turnover - a good sign - with a good selection of vehicles with the specification we required. We purchased a Focus and felt confident that any problems, which of course we hope won't arise, would be dealt with quickly and effectively.

By Neil H on 16 April 2017 | Verified purchase

It was great, no pushy sales men, they were very friendly and helpful, our whole family love our new car

By Rachael W on 16 April 2017 | Verified purchase

We saw the car we wanted, test drove it then bought it. If they've got the car you want, go buy it but don't expect:- A) a fair price for your car or B) bit of money taken off the cost of the new car. Do expect: C) to listen to the salesman boasting how he got a massive discount on a car he wanted with lots of stuff thrown in.... Maybe the days are gone where you cheekily ask for, and get given, a year's tax (£30...I paid it) or even just a half tank of petrol (the light came on as we drove the car home...). As I said, we got the car we wanted.......

By Jan V on 13 April 2017 | Verified purchase

I chose Moff motors because they are a well established, family owned company and I had both read and heard good reports about them. Dan couldn't have been more courteous and helpful and went out of his way to find vehicles to suit both myself and my husband. The service was excellent, we never felt pressured and we are both delighted with our new cars.

By Dee S on 10 April 2017 | Verified purchase

fantastic!!!! absolutely lovely staff, not at all pushy and very friendly and down to earth... would definitely go back again in the future

By Ian B on 07 April 2017 | Verified purchase

This is the 3rd car we have had from Moff Motors and will be using again when we are looking for a car Very happy to help you. Happy for you to test drive the cars and always give great follow up service