Customer reviews of Moff Motors Ltd

By Keris B on 21 October 2016 | Verified purchase

I have used Moff Motors Castle Cary to trade-in and up-grade my cars three times which is evidence on its own as to the excellent service they offer. You only get repeat business if your customers are happy first time. I feel that they care about their customers and give valued advice and guidance when buying a car and continue with after sales support. I can only recommend highly this company, the sales staff and the after-sales maintenance staff all have made my experience of buying and owning a car enjoyable.

By Nicola W on 18 October 2016 | Verified purchase

Was very impressed,friendly garage no pressure, we were able to look at the car and test drive without the sales man overpowering us!

By Chris L on 15 October 2016 | Verified purchase

Efficient in that having registered a intrest in the car I received a call as soon as it arrived in stock and was allowed a extended (half day)road test as I needed to check out a number of important factors. Tranaction pleasant ,would like as per most people to have got more for my p/ex but they did their best. Car ready on time, but a couple of items that could have made the score excellent and they are windscreen smeary especially on inside which I recleaned, items in glovebox which I asked about on demo were not returned to boot location as I was told would be done automatically, and it would have been nice to have been offered a "walk round" of the car explaining some of its more complicated features.

Reply from Moff Motors Ltd on 15/10/16

Many thanks for your comments, apologies for your smeary windscreen I do know how annoying that can be, and I will also mention to Kevin about not offering a walk around. I do hope this will not detract from enjoying your new B Max

By John L on 14 October 2016 | Verified purchase

I dropped in with details of the car I was after and a few days later I was invited to see two cars with a match to my requirements. I chose the car and everything was ready a day later for me to collect.

By Christine R on 13 October 2016 | Verified purchase

I have used this company for many years. They have always offered a highly professional, reliable and friendly service. I would not hesitate in recommending them. Moff Motors Ltd., it is a pleasure doing business with you.

By JAMIE A on 12 October 2016 | Verified purchase

Very professional and friendly service and a good selection of cars, would happily use in future

By Jacqueline G on 04 October 2016 | Verified purchase

Very professional yet with a very friendly approach, easy to deal with. Would happily recommend this company.

By Judy W on 04 October 2016 | Verified purchase

Moff Motors specialise in nearly new Fords. I was looking for a Titanium X Eco-boost1.00 Fiesta, but unsure how the 100ps would compare with the 125ps I was driving. (Also bought from Moff Motors). The sales team were upfront that there was a difference and let me decide after test driving whether it was important to me- no pressure. On picking up the car, the bodywork was gleaming, the interior perfectly valeted and the paperwork completed easily. I would buy again from this dealer.

By James C on 19 September 2016 | Verified purchase

Overall Moff Motors service was just what I was looking for. We phoned up to book a test drive in a specific vehicle and they were good at letting us know when this became available. They struck the right balance between being knowledgeable and friendly without being pushy.

By Kevin R on 17 September 2016 | Verified purchase

Very friendly and professional service. The needs of the customer were fully addressed in a relaxed manner with terminology outlined in layman terms.