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Customer reviews of Moff Motors Ltd

At Moff Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Moff Motors Ltd

Moff Motors Ltd

Based on 491 customer reviews

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  • 5

    Moff Motors were good as their word.

    By Martyn H on 13 March 2021 | Verified purchase

    Purchasing my car with only published details to rely on proved to be safe and reliable. Any follow up questions were satisfactorily and courteously dealt with by phone.

    Reply from Moff Motors Ltd on 18/03/21

    Really appreciate the feedback, thank you.

  • 5


    By Dene B on 12 March 2021 | Verified purchase

    Super dealership, from the initial enquiry to collection I experienced a trustworthy, informative, courteous and professional service, could not ask for more. A breath of fresh air when buying a vehicle, no sales pressure or sales targets to be met here ! Second vehicle purchased from Moff Motors, have recommended and recommend.

    Reply from Moff Motors Ltd on 18/03/21

    Thanks Dene, it was great catching up again and obviously selling you another car!

  • 5

    Ford Kuga purchased March 2021

    By Nigel T on 12 March 2021 | Verified purchase

    Purhased a Ford Kuga i dealt with Dan, really straightforward guy to do business with. The car was superbly presented and as described. The whole transaction was very straightforward. These guys are vastly superior to any Ford dealership in their approach. I have no qualms in recommending them.

    Reply from Moff Motors Ltd on 12/03/21

    Thanks Nigel, I am still impressed with your under the cover car identification skills!!

  • 5

    Friendly and professional service

    By Mandy N on 06 March 2021 | Verified purchase

    Friendly and professional service, nothing was too much trouble. Smooth and easy sale

    Reply from Moff Motors Ltd on 12/03/21

    Very nice meeting you both, thanks for the understanding over that little blip!

  • 5

    Great experience in these difficult times

    By Bernard C on 05 March 2021 | Verified purchase

    This was the fourth car that we have bought from Moff motors. Great well specified cars and friendly efficient (and safe) service.

    Reply from Moff Motors Ltd on 06/03/21

    Very kind words, thank you.

  • 5

    Outstanding service

    By Del C on 26 February 2021 | Verified purchase

    Returning customer following a purchase 4 years previously. Spoke to saleaman who made all the arrangements to purchase my vehicle. Could not fault service received especially during this pandemic. Would recommend use of this car sales

    Reply from Moff Motors Ltd on 03/03/21

    Thanks Del, great to sell you another car. Speak soon about the private plate.

  • 5

    Excellent customer service and value for money

    By Zoe W on 20 February 2021 | Verified purchase

    Fantastic service. The experience of buying a car was totally stress free and extremely straightforward. Sales team were really helpful and efficient. Would definitely recommend.

    Reply from Moff Motors Ltd on 03/03/21

    Thank you, much appreciated.

  • 5

    Purchase of a car during Covid times

    By Paul J on 15 February 2021 | Verified purchase

    After seeing a car on Autotrader I was directed to Moff motors website, then I phoned the sale team. In phone call all my questions answered and agreed a price on the new car. The team explained the delivery costs(for a distance delivery over 160miles away) which were fair and agreed a time slot. Then we moved on to payment firstly I agreed a price for my part exchange which was very good, then agreed to pay by bank transfer (full credit card payment wasn't excepted due cost to the dealer and I can see that).I paid a £500 deposit which was allowed by credit card and agreed to pay the balance the day before the delivery of the car. The delivery drive call when he was half an hour away and arrived on time. The car was valeted prior to delivery however people should accept a certain amount of road dirt on a car in bad weather conditions. All paperwork was explained and was correct. I can recommend Moff Motor for distance selling and will be my first port of call next time brill service

    Reply from Moff Motors Ltd on 16/02/21

    Morning Paul, Thanks so much for that review it is very much appreciated.

  • 5

    Ford Focus

    By Mark C on 12 February 2021 | Verified purchase

    Absolutely fantastic service 👍🏻👍🏻 love my new Focus

    Reply from Moff Motors Ltd on 12/02/21

    Thanks Mark, thats great to hear.

  • 5

    Professional and excellent service.

    By Myra H on 06 February 2021 | Verified purchase

    Excellent service as always. Detailed handover and professional service.

    Reply from Moff Motors Ltd on 12/02/21

    Appreciate that Myra, thank you.

Moff Motors Ltd

01963 350310

Opening times

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
Saturday 08:00 - 17:30
Sunday Closed

Moff Motors Ltd

Castle Cary,
Castle Cary,