Customer reviews of Moff Motors Ltd
At Moff Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Moff Motors Ltd
Based on 427 customer reviews
A refreshing experience
By Dean M on 06 November 2016 | Verified purchase
We did our initial searching on the Moff Motors website which was simple to navigate with useful filters. On our visits to Moff Motors we always received a friendly welcome. We were free to browse at our leisure and when we wanted advice or questions answered Dan was there to help. The unaccompanied test drive was beneficial and a surprise for us. It was a pleasure dealing with them, Dan, Trevor, Kevin and Mark over the phone. We would recommend this friendly, family run business...other dealers could learn a lot from Moff Motors!
Excellent service once again.
By Gerry C on 06 November 2016 | Verified purchase
We saw the car on the Moff Motors website on the Tuesday evening and spoke to Mark on Wednesday morning to arrange a test drive for Thursday.We decided to buy the car and all the arrangements were dealt with in a very professional manner. We collected the car on Saturday and are thrilled with it. All in all an excellent service from a family company that we were delighted to deal with once again.Many thanks.
By Jane Q on 02 November 2016 | Verified purchase
I found Moff Motors very helpful indeed. i have bought two ars from them and on both occasions I had a good experience.
Friendly family business!
By Clive H on 02 November 2016 | Verified purchase
Purchased an almost new Fiesta Titanium X Auto for my parents. Moff were very user friendly and not pushy. Unaccompanied test drive was helpful. Car as new and transaction very smooth. Parents delighted!
Very friendly staff .Well looked after .
By Sandy A on 31 October 2016 | Verified purchase
We would recommend Moff Motors to anyone .Very good service nothing to much trouble.
Good to deal with and friendly.
By WILLIAM B on 28 October 2016 | Verified purchase
I recently bought a car from Moff Motors in Castle Carry Somerset. This was a Ford CMAX Titanium X I had noticed on Autotrader. They had two of these for sale, the 1litre petrol version had already been sold but they still had a 1.5litre diesel in stock. The car was on Moff Motors forecourt when I arrived to view and test drive. Kevin the salesperson showed me around the vehicle, explained and demonstrated the drive functions. He then handed me the keys to take his suggested 20-30 minute test drive route to get a good feel of the car. On my return and after thier examination of my existing car on which they offered me a fair price as part exchange I decided to purchase the vehicle. Following servicing, valeting and exchange of documents I picked the new car up the following week. The whole process with Moff Motors was smooth and trouble free. Kevin, one of the directors and the other personal at Moff I met were friendly making buying my new car a pleasent experience.
Wonderful dealer. Absolutely fantastic
By Chris C on 24 October 2016 | Verified purchase
Living in Sheffield and travelling 4 hours to look at a car sounded a bit mad. When I phoned Kevin at Moff Motors to ask if the car was still available, and tell him where I was coming from, I think he thought the same..! As I wanted to trade in my own car, I wondered whether I might get a low part-ex value, as having driven all the way from Sheffield it was pretty likely I was planning on buying the car. But Kevin was scrupulously fair throughout, and the whole experience was a real delight. I wondered whether dealers like this still existed, but they do, and I would heartily recommend Moff Motors to anyone. Kevin was welcoming, didn't rush us, was helpful and open. And the whole thing was done and dusted in no more than a couple of hours, so we were able to drive back to Sheffield in the new car. That saved me a long return visit....! All in all, excellent. Truly excellent.
Excellent Service Moff Motors
By Keris B on 22 October 2016 | Verified purchase
I have used Moff Motors Castle Cary to trade-in and up-grade my cars three times which is evidence on its own as to the excellent service they offer. You only get repeat business if your customers are happy first time. I feel that they care about their customers and give valued advice and guidance when buying a car and continue with after sales support. I can only recommend highly this company, the sales staff and the after-sales maintenance staff all have made my experience of buying and owning a car enjoyable.
By Nicola W on 18 October 2016 | Verified purchase
Was very impressed,friendly garage no pressure, we were able to look at the car and test drive without the sales man overpowering us!
B Max at Moff Motors
By Chris L on 15 October 2016 | Verified purchase
Efficient in that having registered a intrest in the car I received a call as soon as it arrived in stock and was allowed a extended (half day)road test as I needed to check out a number of important factors. Tranaction pleasant ,would like as per most people to have got more for my p/ex but they did their best. Car ready on time, but a couple of items that could have made the score excellent and they are windscreen smeary especially on inside which I recleaned, items in glovebox which I asked about on demo were not returned to boot location as I was told would be done automatically, and it would have been nice to have been offered a "walk round" of the car explaining some of its more complicated features.
Moff Motors Ltd
- 01963 350310
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|Monday||08:00 - 18:00|
|Tuesday||08:00 - 18:00|
|Wednesday||08:00 - 18:00|
|Thursday||08:00 - 18:00|
|Friday||08:00 - 18:00|
|Saturday||08:00 - 17:30|
PLEASE BE AWARE THE A371 BETWEEN EVERCREECH AND SHEPTON MALLET IS CLOSED FROM MONDAY 12th OCTOBER UNTIL FRIDAY 30th OCTOBER.
DIVERSION SIGNS ARE IN PLACE.