Customer reviews of Moff Motors Ltd

By Mike Lockheart on 26 April 2021 | Verified purchase

I was delighted to find,after an extensive search a used Ford matching my preferred spec.Iwas equally delighted at the outstanding level of assistance and customer service provided by the sales team.This without doubt is an exemplary example of a Ford main dealership.Dare I say it,a throwback to the"good old days".

Reply from Moff Motors Ltd on 30/04/21

Thanks Mike, very much appreciated.

By Chris G on 22 April 2021 | Verified purchase

Excellent service and will to go the extra mile to help out! I would travel 7.5 hours again to buy from them.

By Chris on 22 April 2021 | Verified purchase

Friendly, helpful, informative, good old fashioned customer service and care. Bought vehicle from them so that I could build relationship. Will definitely return,like many of their other customers who travel from far and wide

Reply from Moff Motors Ltd on 26/04/21

I am delighted to welcome you on board, pleasure doing business with you.

By Graham Woodward on 21 April 2021 | Verified purchase

Fantastic experience. Dan was not like your typical car salesman who tries to sell added options to boost their commission. I found him to be very knowledgeable and friendly. Would definitely recommend Moff Motors to anyone who wants to buy a car.

Reply from Moff Motors Ltd on 22/04/21

Thanks for that review Graham much appreciated.

By Anonymous on 20 April 2021 | Verified purchase

Excellent service as always. They also sold me my previous car. The transaction process was quick and efficient and past experience tells me that the after sales service will be brilliant too!!

Reply from Moff Motors Ltd on 21/04/21

Many thanks J, again a pleasure to sell you another car.

By Mike Monelle on 17 April 2021 | Verified purchase

Very helpful & efficient seamless process with very pleasant staff.

By David Cooper on 13 April 2021 | Verified purchase

The car was just what I was looking for, low mileage at a great price, The website had all the information and pictures I needed and Dan gave me all the additional information I needed over the phone. We arranged a Saturday click and collect so I could drive from Kent and leave my car in part exchange although a delivery was an option, I made the payment through BACS on the Friday, then arrived on Saturday where Mark went over the finer details of the car. The whole process was very painless and would recommend Moff Motors to anyone, the collection was COVID secure with masks and screens in place. It’s a shame I don’t live closer so I can have the car serviced there.

Reply from Moff Motors Ltd on 13/04/21

David, I can't thank you enough for that review. We do work hard to ensure that the process can be as seamless and even enjoyable as can be. All the very best. Dan

By Jillian Ford on 12 April 2021 | Verified purchase

We found that the salesman was very approachable, and no pressure to buy. Have purchased about 6 Ford cars from this garage, and will do again.

Reply from Moff Motors Ltd on 12/04/21

Hope you had a lovely birthday drive in the new Fiesta, thanks for those kind words.

By KennyA on 09 April 2021 | Verified purchase

Was initially concerned about buying a car from a long distance (over 300 miles) but they had exactly the car and spec I was after. Communication either over email or phone was excellent - was a pleasure doing a deal with Mark. Car was delivered in fantastic condition and we are very happy with it. Don't let distance put you off - I'll certainly consider buying from Moff motors again - many thanks!

Reply from Moff Motors Ltd on 09/04/21

Hi Kenny, many thanks for the lovely review, it's really appreciated. This is the first Home Delivery that we've made to Scotland but i'm sure it won't be the last!

By Kerry Archibald on 08 April 2021 | Verified purchase

A very friendly and helpful Dan made our purchase super easy. After a quick call on Tuesday morning our car was ready by 1600 Wednesday. Having to buy via click and collect is not something i would normally do however, Our Kuga was presented in immaculate condition and just as described. Excellent service, I would highly recomend.

Reply from Moff Motors Ltd on 08/04/21

Many thanks Kerry, I hope Caroline enjoys her new car and look forward to seeing you back in the future.