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Customer reviews of Moff Motors Ltd

At Moff Motors Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Moff Motors Ltd

Moff Motors Ltd
5
5.0

Based on 508 customer reviews

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  • 5

    Great experience in these difficult times

    By Bernard C on 05 March 2021 | Verified purchase

    This was the fourth car that we have bought from Moff motors. Great well specified cars and friendly efficient (and safe) service.

    Reply from Moff Motors Ltd on 06/03/21

    Very kind words, thank you.


  • 5

    Outstanding service

    By Del C on 26 February 2021 | Verified purchase

    Returning customer following a purchase 4 years previously. Spoke to saleaman who made all the arrangements to purchase my vehicle. Could not fault service received especially during this pandemic. Would recommend use of this car sales

    Reply from Moff Motors Ltd on 03/03/21

    Thanks Del, great to sell you another car. Speak soon about the private plate.


  • 5

    Excellent customer service and value for money

    By Zoe W on 20 February 2021 | Verified purchase

    Fantastic service. The experience of buying a car was totally stress free and extremely straightforward. Sales team were really helpful and efficient. Would definitely recommend.

    Reply from Moff Motors Ltd on 03/03/21

    Thank you, much appreciated.


  • 5

    Purchase of a car during Covid times

    By Paul J on 15 February 2021 | Verified purchase

    After seeing a car on Autotrader I was directed to Moff motors website, then I phoned the sale team. In phone call all my questions answered and agreed a price on the new car. The team explained the delivery costs(for a distance delivery over 160miles away) which were fair and agreed a time slot. Then we moved on to payment firstly I agreed a price for my part exchange which was very good, then agreed to pay by bank transfer (full credit card payment wasn't excepted due cost to the dealer and I can see that).I paid a £500 deposit which was allowed by credit card and agreed to pay the balance the day before the delivery of the car. The delivery drive call when he was half an hour away and arrived on time. The car was valeted prior to delivery however people should accept a certain amount of road dirt on a car in bad weather conditions. All paperwork was explained and was correct. I can recommend Moff Motor for distance selling and will be my first port of call next time brill service

    Reply from Moff Motors Ltd on 16/02/21

    Morning Paul, Thanks so much for that review it is very much appreciated.


  • 5

    Ford Focus

    By Mark C on 12 February 2021 | Verified purchase

    Absolutely fantastic service 👍🏻👍🏻 love my new Focus

    Reply from Moff Motors Ltd on 12/02/21

    Thanks Mark, thats great to hear.


  • 5

    Professional and excellent service.

    By Myra H on 06 February 2021 | Verified purchase

    Excellent service as always. Detailed handover and professional service.

    Reply from Moff Motors Ltd on 12/02/21

    Appreciate that Myra, thank you.


  • 5

    Purchased nearly new Ford great condition

    By Jon R on 05 February 2021 | Verified purchase

    Sales team very friendly ,no pressure selling cars are top quality I was very happy with purchase

    Reply from Moff Motors Ltd on 12/02/21

    Thanks Jon, it was great to sell to you for the first time, see you at service time.


  • 5

    Third Purchase

    By John H on 03 February 2021 | Verified purchase

    Myself and another family member have now bought 3 cars off Moff Motors and all have been superbly presented and offered excellent value for money.The latest purchase due too current restrictions was bought over the phone and email and delivered to my home.It was exactly as described and the whole operation was smooth and efficient,highly recommend their attention to detail in this different way of Covid purchasing.Good old school customer service. .

    Reply from Moff Motors Ltd on 12/02/21

    Hi John, Those are very kind words, thank you.


  • 5

    buying a new car online

    By Emma H on 02 February 2021 | Verified purchase

    A very different experience due to COVID restrictions - however, the Sales Team were great in managing our queries and very responsive to emails and phone calls.

    Reply from Moff Motors Ltd on 12/02/21

    Much appreciated , I do hope you are enjoying your new car!


  • 5

    Excellent

    By Tony T on 02 February 2021 | Verified purchase

    Very impressed with the service I received,I used the click and collect service which can be abit worrying with not actually being able to see the car ,but after speaking to salesperson paid deposit and collected car 2 days later .car was exactly as described so no worries there and all backed up by a 14 day money back guarantee

    Reply from Moff Motors Ltd on 12/02/21

    Thanks Tony, it was great to meet you for the first time, hopefully not the last?


Moff Motors Ltd

Telephone:
01963 350310

Opening times

Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
Saturday 08:00 - 17:30
Sunday Closed

Moff Motors Ltd

Address:
Castle Cary,
Castle Cary,
Somerset,
BA7 7PF